Privacy Statement

This statement explains how we collect, use, disclose, and safeguard your personal information. By using our services, you agree to the terms of this Privacy Policy.

Contacting Us

If you have any query about your account or how to contact customer service, please visit our online help center at help.gxyztv.com. For questions about anything related to privacy statement, you can email us at privacy@gxyztv.com.

How do we collect Information?

We Receive and store information about you in following manner:

Information you provide to us:

-Your name, email, payment method(s), mobile number and other identifiers you might use. We collect these information in a number of ways, including when you use our service, interact with our customer support or participate in surveys or marketing promotions.

Information we collect automatically

Certain information gets collected automatically. These information includes:

-Your activity on our platform such as titles selection, videos you have watched, search queries and other activity

-details such as name, date, time and reason for contacting when you interact with customer support.

-Information collected via cookies, web and other technologies.

Information from other sources: we also obtain information from other sources. These sources are the following:

• Service providers
• Security service providers
• Payment service providers
• Publicly available sources as posts on social media and information available in public databases
• Third party services

Use of information

We use the information for the following purposes:

• For customized and personalized viewing recommendations
• For your general location
• For localized content
• For quick response to queries and inquiries
• For security purpose
• To analyze and understand our audiences

Disclosure of information

We may share your information with third parties under the following circumstances: With service providers and business partners who assist us in providing and improving our services.

• When required by law or in response to legal requests.
• In connection with a merger, sale, or transfer of assets.
• With your consent or at your direction.

Your Information and Rights

You can access or update your personal information provided to us. You may also request us to delete personal information we hold about you.
We don’t believe in violating our customer’s right to privacy. We provide full protection and security to the data we collect from you. We protect your information from any kind of misuse.

Security

We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information.

Children

You must be 18 years of age or older to subscribe to our platform however, minors may access under supervision and approval of their parents or legal guardian.

Changes to this Privacy statement

We will update you about any changes to our privacy statement. If you do not wish to acknowledge or accept any such update you may cancel your use of GXYZ TV.